Brokes Basketballbrokesbasketball.com

Help desk

Support

Answers to the things people ask most, and a way to reach a human when they do not cover it.

Common questions

Can I buy coins, or win real money?

No, in both directions. Coins are issued by the game at no cost, there is no store and no payment form anywhere on the site, and nothing you accumulate can be redeemed for money, goods, credit or prizes. Brokes Basketball is social gaming for entertainment only.

My balance reset. Where did my coins go?

Nowhere — they only ever existed in the open page. The balance lives in browser memory for the session, so reloading, navigating away or closing the tab returns you to the starting one thousand coins. Nothing is stored and nothing is recoverable, because there was nothing to store.

How are the dice generated?

Each die is drawn separately in your browser from a uniform one-to-six range at the moment you roll. There is no adjustment based on your balance, your streak or how long you have been playing, and results are never carried over between rounds.

Why does "Exactly 7" pay so much more?

Because it lands far less often. Of the thirty-six equally likely combinations of two dice, six total exactly seven, while fifteen fall under and fifteen fall over. The multiplier reflects that gap.

The roll button is greyed out.

That happens when your balance is smaller than the selected stake. Choose a lower stake, or press "Reset balance" to return to one thousand coins. Nothing is charged either way.

Do I need an account?

There is no account system at all. You cannot register, and we do not want your email address, name or payment details — there is nothing on the site for them to be used for.

Does the game work on a phone?

Yes. The table is built to be played on a touchscreen and scales down to narrow phone widths without losing the payout reference or the balance display.

Something is broken. How do I report it?

Email us with your browser, your device and roughly what you were doing when it went wrong. A screenshot helps more than a long description.


Get in touch

Write to hello@brokesbasketball.com. One small team reads the inbox, usually within two business days. We can help with bugs, questions about how the table works, accessibility problems and anything covered on our responsible play page.

What we cannot help with: payments, withdrawals, account recovery or prize claims. None of those exist here, and any message that appears to offer them is not from us.